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Cookie Policy

COOKIE POLICY

1. GENERAL PROVISIONS

1.1. This Cookie Policy (hereinafter - the "Cookie Policy") governs the use of cookies and similar technologies on the website solaren.md (hereinafter - the "Site").

1.2. The Cookie Policy applies in accordance with the applicable legislation of the Republic of Moldova, including the provisions of Law No. 195/2024 on the Protection of Personal Data, Law No. 284/2004 on Electronic Commerce, and other applicable legal acts governing the processing of personal data and the use of technologies for storing or accessing information on users' devices.

1.3. By using the Site, the User may receive information about the use of cookies through an appropriate notice or the cookie management mechanism available on the Site.

1.4. Cookies whose processing is necessary for the technical operation of the Site or for providing a service requested by the User may be used without obtaining the User's separate consent, in the cases provided by applicable legislation.

1.5. The use of cookies that are not strictly necessary, including analytics and marketing cookies, is carried out on the basis of an appropriate legal ground, including the User's consent, where such consent is required by applicable legislation.

2. WHAT ARE COOKIES

2.1. A cookie is a small text file containing certain information, which is stored on the User's computer, mobile device or other device when visiting a website.

2.2. Cookies allow the website to recognize the User's device, retain certain settings and ensure the proper functioning of certain features of the Site.

2.3. Cookies may be used both by the Site and by third parties whose services are used on the Site.

2.4. Cookies are not, in themselves, viruses and generally do not contain software that can run autonomously on the User's device.

2.5. Depending on their type and purpose, cookies may contain information that does not directly identify the User; however, in certain cases, information associated with cookies may be considered personal data in accordance with applicable legislation.

3. CATEGORIES OF COOKIES

3.1. Depending on their storage period, cookies may be:

  • session cookies, which are used during the current browsing session and are generally deleted after the browser is closed;
  • persistent cookies, which are stored on the User's device for a certain period of time or until deleted by the User.

3.2. Depending on their origin, cookies may be:

  • first-party cookies, set directly by the Site;
  • third-party cookies, set by third parties or their services used on the Site.

3.3. Depending on their purpose, the Site may use the following categories of cookies:

  • strictly necessary or technical cookies;
  • functional cookies;
  • analytics or statistics cookies;
  • marketing or advertising cookies.

4. STRICTLY NECESSARY COOKIES

4.1. Strictly necessary cookies are required to ensure the correct and secure operation of the Site and its core functions.

4.2. Such cookies may be used, in particular, for:

  • ensuring the correct operation of the Site;
  • ensuring the security of the Site;
  • storing information necessary for the operation of certain features;
  • supporting the operation of the shopping cart;
  • managing the User's session;
  • enabling access to certain features of a personal account or user account.

4.3. Disabling strictly necessary cookies may result in certain features of the Site becoming unavailable or the Site functioning incorrectly.

5. FUNCTIONAL COOKIES

5.1. Functional cookies allow the Site to remember the User's choices and settings in order to provide a more convenient use of the Site.

5.2. Such cookies may be used, in particular, to store:

  • the selected language;
  • Site display settings;
  • certain user preferences;
  • other settings necessary to improve the user experience.

5.3. The use of functional cookies is carried out in accordance with applicable legal requirements and the cookie settings selected by the User.

6. ANALYTICS AND STATISTICS COOKIES

6.1. Analytics and statistics cookies are used to obtain information on how Users interact with the Site.

6.2. Such cookies may be used to analyze:

  • the number of visits to the Site;
  • pages visited;
  • the sources from which Users access the Site;
  • the duration of the visit;
  • Users' interaction with certain features of the Site;
  • technical characteristics of the device and browser, to the extent necessary for carrying out the analysis.

6.3. The analytics information obtained is used to analyze traffic, improve the structure, functionality and content of the Site, and to improve the quality of the services provided to Users.

6.4. The Site uses third-party analytics services: Google Analytics, Google Tag Manager and Yandex.Metrica, in accordance with the terms of the respective services and applicable legislation.

6.5. Analytics cookies are used on the basis of an appropriate legal ground, including the User's consent, where such consent is required by legislation.

7. MARKETING AND ADVERTISING COOKIES

7.1. Marketing and advertising cookies may be used to analyze the User's interests, evaluate the effectiveness of advertising campaigns and deliver advertising that may be more relevant to the User's interests.

7.2. Such cookies may be used both by the Site and by third parties providing advertising or analytics services.

7.3. Marketing and advertising cookies may only be used on the basis of an appropriate legal ground, including the User's consent, where such consent is required by applicable legislation.

7.4. The User has the right to change previously selected settings at any time and to withdraw consent to the use of the relevant categories of cookies. As of the date of updating this Policy, the Site does not use marketing or advertising cookies; should such a service be activated in the future, the category will become available in the cookie management mechanism, with no further changes to this Policy required.

8. THIRD-PARTY COOKIES

8.1. The Site may use services provided by third parties which, in providing their services, may set their own cookies or access information contained in such cookies.

8.2. Such services may include analytics, advertising, technical and other services necessary for the operation and development of the Site.

8.3. The use of third-party cookies is carried out in accordance with the terms set by the respective third parties and applicable legislation.

8.4. The Seller does not exercise direct control over all technologies and cookies used by independent third parties. Users are advised to review the privacy and cookie policies of the respective services.

9. CONSENT TO THE USE OF COOKIES

9.1. On the first visit to the Site, the User is given the opportunity to review information about the use of cookies and select the appropriate settings, through the banner and the cookie management panel displayed on the Site.

9.2. The User may give consent to the use of certain categories of cookies that are not strictly necessary for the operation of the Site.

9.3. The User's consent is freely given, informed and expressed through an appropriate active action (selecting the desired setting in the cookie management panel).

9.4. The absence of consent to the use of optional cookies does not prevent the User from using the Site's main functions, except where a certain feature objectively requires the use of the relevant technologies.

9.5. The User has the right to change their settings or withdraw previously given consent at any time, through the "Cookie Settings" link available in the footer of every page of the Site, as well as through browser settings.

10. MANAGING COOKIES

10.1. The User can independently manage the use of cookies through their internet browser settings, as well as through the cookie management panel available on the Site.

10.2. Depending on the browser used, the User can:

  • allow the use of all cookies;
  • restrict the use of certain cookies;
  • block the use of cookies;
  • delete previously stored cookies;
  • configure the automatic deletion of cookies after the browser session ends.

10.3. Cookie management settings are generally available under "Settings", "Options", "Privacy" or similar sections of the internet browser used.

10.4. Restricting or completely disabling cookies may affect the functionality of the Site and may cause certain features or services to work incorrectly or become unavailable.

11. COOKIE STORAGE PERIOD

11.1. The storage period of cookies depends on their type, purpose and technical parameters.

11.2. Session cookies are generally deleted after the browsing session ends or the browser is closed.

11.3. Persistent cookies are stored for the period set for the respective cookie, or until deleted by the User through browser settings or another available management mechanism.

11.4. The Seller seeks to use cookies only for the period necessary to achieve the purposes for which they are used, taking into account the requirements of applicable legislation.

12. SECURITY AND CONFIDENTIALITY

12.1. Cookies are not programs and cannot autonomously execute software code on the User's device.

12.2. In certain cases, information associated with cookies may be used together with other data and may fall under the legislation on the protection of personal data.

12.3. Where personal data associated with the use of cookies is processed, the Seller takes appropriate organizational and technical measures to ensure the security of such data, in accordance with applicable legislation.

12.4. Users are advised to use up-to-date versions of browsers and software, as well as available means of protecting their device and internet connection.

13. CHANGES TO THE COOKIE POLICY

13.1. The Seller has the right to amend this Cookie Policy in connection with changes in legislation, technologies used, Site functionality or the manner of data processing.

13.2. The current version of the Cookie Policy is published on the Site.

13.3. Changes take effect from the moment the updated version is published on the Site, unless a different term is provided in the current version of the Cookie Policy or by applicable legislation.

14. CONTACT INFORMATION

14.1. For matters related to the use of cookies, the processing of personal data or this Cookie Policy, the User may contact the Site operator using the following contact details:

Email: [email protected]

Phone: +373 67 600 900

mun. Chisinau, Calea Iesilor, 10

+373 67 600 900

[email protected]

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